on 13-06-2019 02:07 PM
Been trying to get a proof of purchase for a mobile contract phone that has finished so I can get the apple Id taken off as we have forgotten the password both three and apple have been no help so far I'm 2weeks deep!
Please someone here help me
on 13-06-2019 02:46 PM
on 13-06-2019 03:02 PM
Haha yeah one would hope! Shouldn't be an issue then. 3 can't help wiht apple id but they can get proof of purchase. A few others have asked here so you just need to contact the mods by sending a PM with all your contract information. Go here https://forum.three.ie/t5/3Community-Guides/MeetThe-Mods/m-p/33984#M3 for a list of the mods and how to Pm if you don't know.
Honestly dont know what the hold up is if the phone was bought from 3 and you just need a proof of purchase.
on 14-06-2019 12:28 PM