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Still waiting on order

I ordered a bill pay phone on Tuesday I got the emails confirming the order and everything I've checked my tracking order with my red number but still haven't received my phone I called on Wednesday they said the next day I called yesterday and they said the same thing that it was in the warehouse,
When will I get my phone?
My ref number is 2997653

Re: Still waiting on order

Hi @Anonymous, sorry for the delay with order, we do have the stock available so it should have been dispatched by now. I'll check with the warehouse for an update now.

Re: Still waiting on order

Okay thanks,
Have you found anything out for me?

Re: Still waiting on order


Hi @Anonymous


Thanks for posting on the forum and welcome on board!


As soon as @Three_Sheena finds out something she will be in touch with you via message on here.

If you wish you can send her a message by Clicking Send message to a Three rep in my signature below.


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Re: Still waiting on order

Hi @Anonymous, good news, your phone is shipping today!

Re: Still waiting on order


Hi there @Anonymous,


Thanks for posting on the Three forum.

I am just wondering if your query had been solved. If so, would you mind clicking the “Accept as Solution” button on the right bottom of the answer that had solved your query?


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Thanks again for using the forum.


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