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Sim Activation/Account Registration

Anonymous

Hi there,

 

Last Thursday I paid my deposit for broadband, my dongle and sim card arrived on Saturday via Courier. I plugged in my dongle to my computer, the three dashboard came up in my browser but it would not let me connect. So I contact customer support via web chat and they told me it would take 24 hours to activate. So I tried again 24 hours later to no avail, contacted customer support via web chat again and they said they could not bring up my account details on their system. So I tried registering with my new three mobile number but it says it is not recognized. I have been given a number to call tomorrow after 9am, I will post back here with results.

 

Just want to know if this happened to anyone else?

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Re: Sim Activation/Account Registration

Anonymous

Ok so I was able to register my account today and activate my sim, but still cannot connect. It says my allowance starts in 3 days!!

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Re: Sim Activation/Account Registration

Anonymous

Ok so I was able to register my account today and activate my sim, but still cannot connect. It says my allowance starts in 3 days!!

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Re: Sim Activation/Account Registration

Wizard

Hi, I'd be more than happy to look into this for you. Can you PM me on your mobile broadband number, and your full name, address and date of birth?

 

Thanks, 

Bob

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Re: Sim Activation/Account Registration

Anonymous

How do i activate a new sim card

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Re: Sim Activation/Account Registration

You can activate a replacement SIM at the link  here

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Re: Sim Activation/Account Registration

Scout

Hi

have been trying to register a new SIM card for the past week but it keeps coming back in an email as rejected. 

Can someone please help with registering this new SIM card? 

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Re: Sim Activation/Account Registration

@AndyA is it a replacement SIM or are you registering your account?

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Re: Sim Activation/Account Registration

Scout

Ive got a new sim card for an iphone ive just switched from an android and it wont activate my new sim card, any reason why this is happening?

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