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Re: Scam text from 57976

3 Moderator

@GrainneButler Hi Grainne 👋 If you check out this link http://bit.ly/SMSguru it will explain everything about these services and how to request a refund 👍 

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Re: Scam text from 57976

I too have received this scam message.
I've contacted 3 via the My3 app and was told to send STOP.
By the looks of it I have still been charged by this fraudulent scam and for the message STOP. How to I go about getting this refunded??
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Re: Scam text from 57976

Scout
I received the same today. Three customer care wasn't very helpful basically told me I click it so it was my fault and when I asked can I block these numbers he told me no only way to stop it is to text the number back and be charged for doing so. Will be putting a complaint into comreg about this.
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Re: Scam text from 57976

Scout
I think it could be burried in an accept cookies button on a website that's the only place it could have come from unless a seller on Amazon is doing it with phone numbers
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Re: Scam text from 57976

Scout
Hi I’d like to block spam texts too but I can’t pm you?
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Re: Scam text from 57976

Posting so I can PM
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Re: Scam text from 57976

Scout
I've just received similar from TrimXS.
I can't send PM to have it blocked
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Re: Scam text from 57976

Scout

same as that- TRIMXs- 9 txt msgs at 11.08am

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Re: Scam text from 57976

Scout

Hey Guys,

 

I've the exact same scenario. Got my 3bill today

Scammed €20euro by TrimXS- A service that I have subscribed, used not signed up too.

 

I see this is constantly happening with 3customers and raised with ComReg.

How can customers get a refund?

 

Regards,

Shane

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Re: Scam text from 57976

Lookout
I need premium texts removed too. I was scammed out of €12 earlier today from "games4u". I dont want to top up my phone now incase the bastards take more money.
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