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Re: Roaming on three

Pathfinder

Thanks. Took a run through the checklist. APN Type was set but I have changed this to "not set". When I re-started my phone it told me the network was unavailable and put me to roaming again. I can also seen Meteor in my network list this morning.

Apart from that nothing else on the checklist throws up an issue. Have cleared all caches, manually selected a network etc... There was network upgrade work had a scheduled outage in my area yesterday only so it seems to be unrelated. 

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Re: Roaming on three

[ Edited ]
Leader

@Elaine345 if you want to try your nano sim in another handset Dealz sell sim card adapters that should help with that Smiley Happy

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Re: Roaming on three

Pathfinder

Thanks!

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Re: Roaming on three

Pathfinder

There was upgrade work in my area yesterday so I had an outage for 3 hours or so in the afternoon. Since then my phone hasn't roamed once!!!! Something that was done yesterday whatever it was, recitified the issue Smiley Embarassed

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Re: Roaming on three

Legend

Yeah I guess what happened is that the old O2 site was decommissioned and a new Three site was installed in its place, they may not the the same physical sites. so you wont see o2 anymore

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Re: Roaming on three

3 Staff

@Elaine345 Sounds good now anyway! If you notice it roaming again, get back onto us here ☺️
 

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Re: Roaming on thre

Pathfinder

Thanks to you all for the help so far but sorry to say I have a new issue since the work yesterday. Becasue I am on WiFi most of the time I had not noticed that I now have no Data Coverage at all! The phone now sees the first of the 3 networks in the list as home, so no roaming. However there is no data coverage on it. I can select either 3. or the second 3 and I get coverage but it's back as a roaming customer. 

I have checked all of the settings again to make sure they were right... server, mmsc etc all seem correct. 

Are there any data issues in west dublin?

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Re: Roaming on thre

Pathfinder

For anyone on Android... the settings I was directed to in an earlier post appear to be incorrect somehow. When I set the settings in the Access Point back to what they were when I got the SIM I got my data connectivity back. I still have the roaming problem but it has improved a little in some areas since the upgrade work yesterday up the road. Hopefully when its all complete the roaming feature might disappear?!

 

Settings that differed were -

Server - Not Set

MMSC - http://mms.um.3ireland.ie:10021/mmsc

APN Type - default,supl,mms

 

 

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Re: Roaming on thre

Wizard

Thanks for that info @Elaine345. Can I ask what phone you're using? When you select the network manually are you then able to change that setting to automatic?

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Re: Roaming on thre

Legend

You need to have a server to be able to connect to data. it should be  3ireland.ie

see here 

http://ask3.three.ie/SRVS/CGI-BIN/WEBISAPI.DLL/,/?Command=New,Kb=ROIWebportal,Ts=ROIWeb,T=CaseDoc,Ca...

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