Billpay

[nollaig81]

I just arrived in Italy and my iPhone 6 won’t roam. I’ve tried the suggestions on here but nothing has worked. I can’t send regular texts or use mobile data. Help per favore!

[nollaig81 · Accepted solution]

Thanks billbond4 I tried that but no joy. It connects to IWIND, but it’s very poor, sometimes. I’ll PM my details to Three Conor. Thanks!

[Anonymous]

Hi nollaig81 👋 Welcome to the Community! 😊 Can you pop me a PM with your details and I'll check to make sure everything is set up for roaming on your account? Conor

[billbond4]

Try disable 4g restart your iphone

[Three_Deborah1]

Hi Nollaig 👋 Can you tell me if you're able to connect to a Network in Italy? Have you tried what Billbond4 suggested? 

[nollaig81 · Accepted solution]

Thanks billbond4 I tried that but no joy. It connects to IWIND, but it’s very poor, sometimes. I’ll PM my details to Three Conor. Thanks!

[billbond4]

Three should be the preferred network

[nollaig81]

Have it sorted now billbond4, the helpful customer service genies made some tweaks behind the scenes. cheers👍🏻

[Cathal]

I am in Italy and having a similar problem.. Should I create another post or can you help me on this one?