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Roaming not working in Italy
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nollaig81

on ‎23-08-2018 05:36 PM

I just arrived in Italy and my iPhone 6 won’t roam. I’ve tried the suggestions on here but nothing has worked. I can’t send regular texts or use mobile data. Help per favore!
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Re: Roaming not working in Italy
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nollaig81

on ‎24-08-2018 02:13 PM

Thanks billbond4 I tried that but no joy. It connects to IWIND, but it’s very poor, sometimes. I’ll PM my details to Three Conor. Thanks!

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Re: Roaming not working in Italy
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Anonymous

on ‎23-08-2018 05:43 PM

Hi nollaig81 👋 Welcome to the Community! 😊 Can you pop me a PM with your details and I'll check to make sure everything is set up for roaming on your account? Conor

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billbond4

on ‎23-08-2018 08:27 PM

Try disable 4g restart your iphone

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Re: Roaming not working in Italy
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Three_Deborah1

on ‎24-08-2018 09:17 AM

Hi Nollaig 👋 Can you tell me if you're able to connect to a Network in Italy? Have you tried what Billbond4 suggested? 


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Re: Roaming not working in Italy
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nollaig81

on ‎24-08-2018 02:13 PM

Thanks billbond4 I tried that but no joy. It connects to IWIND, but it’s very poor, sometimes. I’ll PM my details to Three Conor. Thanks!
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Re: Roaming not working in Italy
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billbond4

on ‎25-08-2018 07:19 PM

Three should be the preferred network

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Re: Roaming not working in Italy
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nollaig81

on ‎25-08-2018 07:40 PM

Have it sorted now billbond4, the helpful customer service genies made some tweaks behind the scenes. cheers👍🏻
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Re: Roaming not working in Italy
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Cathal

on ‎23-11-2018 12:01 AM

I am in Italy and having a similar problem.. Should I create another post or can you help me on this one?
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