Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply
Highlighted
Accepted Solution

Roaming not working in Italy

Lookout
I just arrived in Italy and my iPhone 6 won’t roam. I’ve tried the suggestions on here but nothing has worked. I can’t send regular texts or use mobile data. Help per favore!
0

Chosen Solution
Highlighted

Re: Roaming not working in Italy

Lookout
Thanks billbond4 I tried that but no joy. It connects to IWIND, but it’s very poor, sometimes. I’ll PM my details to Three Conor. Thanks!

View solution in original post

2

All Replies To This Topic
Highlighted

Re: Roaming not working in Italy

Anonymous

Hi nollaig81 👋 Welcome to the Community! 😊 Can you pop me a PM with your details and I'll check to make sure everything is set up for roaming on your account? Conor

0
Highlighted

Re: Roaming not working in Italy

Legend
Try disable 4g restart your iphone

0
Highlighted

Re: Roaming not working in Italy

3 Community Manager

Hi Nollaig 👋 Can you tell me if you're able to connect to a Network in Italy? Have you tried what Billbond4 suggested? 

0
Highlighted

Re: Roaming not working in Italy

Lookout
Thanks billbond4 I tried that but no joy. It connects to IWIND, but it’s very poor, sometimes. I’ll PM my details to Three Conor. Thanks!
2
Highlighted

Re: Roaming not working in Italy

Legend
Three should be the preferred network

0
Highlighted

Re: Roaming not working in Italy

Lookout
Have it sorted now billbond4, the helpful customer service genies made some tweaks behind the scenes. cheers👍🏻
0
Highlighted

Re: Roaming not working in Italy

Scout
I am in Italy and having a similar problem.. Should I create another post or can you help me on this one?
0
Announcements

Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie

Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.