on 23-11-2017 09:00 AM
I usually travel to France every now and then with my bill pay Three.ie mobile, i've never had any trouble.
This time though, i cant received SMS from my French friends using their french number. Also when i tried this morning to call the Three.ie customer care number (starting with +353) and then my General Practitioner in Ireland for some due test results today, the call doesn't proceed and my phone states:
"Your call barring setting don't allow call to this number"
There are no barring settings in the windows phone according to microsoft customers care, the problem has to be solved from the mobile network provider.
Could you please do something for that ASAP.
Thank you very much
on 23-11-2017 10:04 AM
Can you PM me your name, address, date of birth & number please? I'll check this out for you.
23-11-2017 10:21 AM - edited 23-11-2017 10:22 AM
Windows Phone 435, software windows phone 8.1 up to date. i can manually select network alright, but while roaming it automatically switches to Three's network partner in France.
on 23-11-2017 10:29 AM
on 23-11-2017 12:01 PM
french network selected by the phone is called "Free"... Restart the phone has been done already.
on 23-11-2017 01:03 PM
Hmm, maybe your only in a place where you can get Orange ( the transport network of Free)