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Re: Proof of usage

Scout
From uk
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Re: Proof of usage

@Nish You need to contact UK support because 3Irl is totally diff company.

I am not a Three employee. I'm just a little helper Smiley Happy
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Re: Proof of usage

Hey there!

I need help I'm having the same problem, I keep being told that my proof of usage would be emailed to me withing 72 hour of blacklisting my phone. I've waited and then I was told it will be emailed to me within 2 hours. I waited 3 hours just to be safe and still received nothing. 

 

My insurance company need proof of usage so they can process my claim. Can somebody help me

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Re: Proof of usage

3 Community Manager

@Kartik2195 I'll look into this for you. Just need to double-check are you a 3Ireland or 3UK customer? 

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Re: Proof of usage

I am a 3UK customer 

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Re: Proof of usage

3 Community Manager

Ah, you'll need to contact 3UK. This is a Community for 3Ireland customers and I don't have access to UK systems to help you. 

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