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Proof of usage

Lookout
Hello everybody. I have insurance at LSG. My phone was stolen. LSG requires proof of use. How can I get this letter. thanks
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Chosen Solution

Re: Proof of usage

[ Edited ]
Lookout

Hi Thanks for reply.
Denis********

 

Edited personal details

View solution in original post

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All Replies To This Topic

Re: Proof of usage

3 Community Manager

Hi Denis πŸ‘ thanks for getting in touch today and welcome to the Community. I'll be able to help you with this but I'll need your details πŸ˜Š Can you PM me your details please your name, address and date of birth. If you have a Prepay phone can you include 2 numbers that you have called or texted in the last 7 days and your last top-up amount? Deb

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Re: Proof of usage

[ Edited ]
Lookout

Hi Thanks for reply.
Denis********

 

Edited personal details

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Re: Proof of usage

3 Community Manager

Denis, just a quick one; are you a 3 UK customer or 3 IRL? As this is a 3 IRL Community. If you are 3 IRL, can you send your number via PM, please? πŸ‘ Deb

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Re: Proof of usage

3 Moderator

@Denis83 no worries. You'll need to contact 3 UK, they'll be more then happy to help you out. I've also deleted your last comment as you posted your number publicly πŸ‘

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Re: Proof of usage

Hi I lost my phone I requested for proof of usage and still no update can someone help me
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Re: Proof of usage

3 Moderator

Hi Analizaarong and welcome to 3Community! I'll certainly check this out for you, can you send a private message with your mobile number and details please?

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Re: Proof of usage

Scout

I have also had to contact 3 for proof of usage for my insurance company and have to wait at least 72 hours??!! Why does this take so long? Is there any way of speeding this process up?

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Re: Proof of usage

Legend
Send a mod a pm and they way be able to do it faster.
You need to give all your details

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Highlighted

Re: Proof of usage

3 Moderator

Hi @philb and welcome to 3Community! @billbond4 is correct, send a PM with your details and I'll check out the status of your proof of usage πŸ‘ 

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