on 11-09-2018 12:37 PM
Hi Denis 👏 thanks for getting in touch today and welcome to the Community. I'll be able to help you with this but I'll need your details 😊 Can you PM me your details please your name, address and date of birth. If you have a Prepay phone can you include 2 numbers that you have called or texted in the last 7 days and your last top-up amount? Deb
on 14-09-2018 01:14 PM
Denis, just a quick one; are you a 3 UK customer or 3 IRL? As this is a 3 IRL Community. If you are 3 IRL, can you send your number via PM, please? 👍 Deb
on 14-09-2018 04:45 PM
on 18-09-2018 12:26 PM
Hi Analizaarong and welcome to 3Community! I'll certainly check this out for you, can you send a private message with your mobile number and details please?
on 13-10-2018 10:39 AM
I have also had to contact 3 for proof of usage for my insurance company and have to wait at least 72 hours??!! Why does this take so long? Is there any way of speeding this process up?
on 15-10-2018 09:12 AM