Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply

Proof of usage & blacklisted

Scout

I requested for proof of usage & blaclisted by calling you guys on 26/03/2018 when I lost my phone. After 6 calls to your customer service i managed to get a letter that my phone had been blacklisted but I'm waiting on proof of usage to be able to make an insurance claim. When I did this I was told that it would be up to 48 hours before one was sent out.

I waited until now, can you please tell me when can i get it



Can you confirm how long it takes and that a request has actually been sent? At the moment, this form from Three is the only thing holding up my claim.
0

Re: Proof of usage & blacklisted

3 Moderator

Hi Sam0605 👋 Can you PM your details and I'll certainly check this out for you? Mairéad 👍

0
Announcements

At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the forum.three.ie community will become read-only in preparation for launching a new and improved 3Community later this year

All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter

Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon