on 09-10-2018 03:22 PM
I've damaged my phone and my insurance wants a proof of usage document from me,
i'd call the three customer service but I obviously cant (because my phone is damaged)
how else would I go about getting this document, I've sent emails and messages through to online support but gotten no response.
on 10-10-2018 09:22 AM
no I don't think so, the exact description of what they asked for was:
"Proof of Usage document that has your IMEI number and the first and last time that IMEI was used on their network. "
on 10-10-2018 10:52 AM
on 10-10-2018 02:22 PM
I can't understnad insurance companies, you're paying for insurance and your phone is damaged which they can see, I'm guessing you've t send it to them? Why is it then their business when you last used the phone and when you first used the phone.