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Prepay broadband usage-7.5gb in 1 day

Anonymous

Hi..my prepay credit ran out after 24 hours..25 euro for 7.5gb..it's impossie. .anybody else have the same problem?

Re: Prepay broadband usage-7.5gb in 1 day

Anonymous
Sorry firgot to add-That's prepay broadband...

Re: Prepay broadband usage-7.5gb in 1 day

Maestro

Hi Niall, if you'd like to PM us your broadband number, name, address and DOB, I can request a usage report for you. 

Re: Prepay broadband usage-7.5gb in 1 day

Anonymous
Thanks for the reply Julie..I have requested a usage report from one of your colleagues..I followed the steps that were recommended to me and all my credit was eaten up in 24 hours..so I didnt know the usage my credit wasn't assigned to a pass..very vague topup instructions when you ring 1913 for the 1st time...3.76 per GB is the most expensive prepay broadband in Europe..

Re: Prepay broadband usage-7.5gb in 1 day

3 Staff

Hey Niall, I've just gotten back to you last PM on this now. 

Prepay broadband usage 25 euro gone in less than an hour

Navigator

i bought 2nd hand Huawei 4G/LTE E5786 300 Mbps Wireless Router, i went online to Three and purchased a prepay mobile sim card and topped it up with €25.

Within less than an hour, the credit was all gone, i got messages on the device, showing 5 euro used, then 10 finally 15.

How can 25 just disappear within such a short space of time

John

Re: Prepay broadband usage-7.5gb in 1 day

Legend
Prepay out of tariff price for 1mb is 1e

Re: Prepay broadband usage-7.5gb in 1 day

Legend
So it doesn't be long be using it up

Re: Prepay broadband usage-7.5gb in 1 day

@sirjohnalane you top up and then add a pass. You didnt add a pass so it used your credit
I am not a Three employee. I'm just a little helper Smiley Happy

Re: Prepay broadband usage-7.5gb in 1 day

Navigator
What's a pass?
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