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Re: Old o2 contract , contract change

Lookout
Apologies- I was incorrect. The increase is more like 2000% not 300%! It went from 0.36 c per mb to 6.15 c per mb
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Re: Old o2 contract , contract change

Leader
That's a hell of an increase!
I had unlimited data on my very old o2 plan but if I had accepted the changes I would've lost a discount plus had an added €5 so it would've cost me an extra €10 pm.. when I phoned to say I wasn't going to accept the changes I was offered a plan that actually reduced my bill by just over €5 and includes ayce data plus 7 gb eu roaming
Posted From Apple iPhone

Re: Old o2 contract , contract change

Leader
I wonder if those who received letters rather than a text re the contract changes had the full information laid out for them?
Posted From Apple iPhone

Re: Old o2 contract , contract change

Lookout
I think for a 1600% increase nobody should have been asked to "click a link". For an increase of that magnitude customers should have been told directly.
Posted From Apple iPhone
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