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O2 customer query

Pathfinder
Asking for a friend, honest!

Was talking to a friend earlier and conversation came around to phone signal, he told me he was with O2 and I smartly corrected him saying oh no, you are now a 3 customer! He was shocked!! Hadn't a bulls notion of the switch. Tried to convince me he was still on O2 cause the signal on his phone still says O2! Showed him a few ads etc on my iPad and convinced him but he'd love to know how he can get a '3' instead of the O2 on his phone? It's a Nokia 'smartphone' !
As I only have experience of the mighty iPhone when it comes to smartphones I wasn't sure what to suggest, apart from turn it off and on again. Maybe reset carrier settings perhaps? Any ideas suggestions welcomed 😇
Posted From Apple iPad

Chosen Solution

Re: O2 customer query

Hi folks, the O2 logo will be changing to 3 over the coming weeks, some of you will already have had this Smiley Happy

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All Replies To This Topic

Re: O2 customer query

Anonymous

I'm sure the Mods will correct me, but I imagine it's still in the process. The deal is complete but mechanically it's still two networks that are slowly merging but in due course the O2 will be replaced by 3 on the persons phone.

I have been involved with a few take overs and the rebranding is usually a priority. 

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Re: O2 customer query

Pathfinder
thanks John, still can't understand how this guy hadn't even heard about the changeover tho! He obviously doesn't listen to the radio in his car😱(plus he's a drummer)
Posted From Apple iPhone

Re: O2 customer query

Leader

the logo (from o2 to 3) on my phone only changed in the last couple of days or at least i only noticed it a couple of days ago! i think im still recieving a signal from the same o2 mast as there hasnt been any improvment in signal strength.....

Re: O2 customer query

Anonymous
It's changed on some people's phone from O2.ie to 3 . Probably might take a few more weeks before it's fully changed for everyone.
Posted From Apple iPhone

Re: O2 customer query

Hi folks, the O2 logo will be changing to 3 over the coming weeks, some of you will already have had this Smiley Happy
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