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Number Porting help

Hi guys,

 

Trying to port my number from Vodafone pre pay to 3 bill pay and I got a text message:

 

The terminal cannot be configured remotely, please contact customer support for further assistance. 

 

Can someone help?

 

Thanks,

Sean

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Re: Number Porting help

3 Community Manager

@mpsmcgrath Hi there, have you gotten any porting text or only the one you mentioned yesterday? What type of phone do you have? 

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Re: Number Porting help

3 Community Manager

@mpsmcgrath Hi there, have you gotten any porting text or only the one you mentioned yesterday? What type of phone do you have? 

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