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Not receiving verification texts

Lookout

Hi,

i have recently discovered that i cant recieve Text messages from apps/websites that require a code be entered that i should be receiving by text.

according to your hotline these are called encrypted  sms and have all been blocked.

is this true?

i cant see anyone else with this problem

Re: Not receiving verification texts

Maestro
@daveburke it's the companies that send the texts, they don't pass the safety parameters. Think you can change the option from Sms to call or email like I've done when it asks to verify.
I am not a Three employee. I'm just a little helper Smiley Happy
Posted From Generic Android 2.0

Re: Not receiving verification texts

Lookout
Thanks for the reply.

No they only accept sms verification

Re: Not receiving verification texts

Maestro
Crap! do you know the number they are coming from? You can ask Three to check out the number but Ive seen this before here and it's due to how the text is being sent.
I am not a Three employee. I'm just a little helper Smiley Happy
Posted From Generic Android 2.0

Re: Not receiving verification texts

Legend
Are you sure you messaging app isn't blocking them?

Posted From Generic Android 2.0
Highlighted

Re: Not receiving verification texts

3 Moderator

@daveburke Hi Dave, both @billbond4 and @Mac_n_cheese have valid points here. Let's look into this for you in PM. Can you tell me which companies you are looking to receive verification text from? 

Re: Not receiving verification texts

Lookout
Hi,
Roomster is one that I need to get the most.
I solved the issue with Uber.
i deleted The app.
Set my network setting manually to 3G.
Restarted the phone and then redone loaded the app and requested it again.

However for Roomster that didn’t work
Posted From Apple iPhone

Re: Not receiving verification texts

Legend
If you could the sim in another phone to see if that helps

Posted From Generic Android 2.0

Re: Not receiving verification texts

Maestro
Quick one but Uber? As in Uber eats or iber cabs? I didn't know Uber (cabs/transport) operate in Ireland. Roomster as well I think that's UK
I am not a Three employee. I'm just a little helper Smiley Happy
Posted From Generic Android 2.0

Re: Not receiving verification texts

Lookout

tinder or airbnb dont work either so i think we can put this down to my settings or my SIM card,what do you think

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