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Re: Not receiving uk texts in Ireland

Wizard

You're very welcome Orance! Pop back here if you need anything else. Enjoy the rest of your week 😎 Bob

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Re: Not receiving uk texts in Ireland

Explorer
I am still waiting on a solution for this problem. 10 days multiple participants and repeating myself more times than I can count. I still can't receive texts from anyone in the Uk. Everything was working fine then I moved to prepay...problems started. Shouldn't be too hard to trace where it all went wrong but still I wait...
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Re: Not receiving uk texts in Ireland

Wizard

I've just replied to your PM on this @Joefed

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Re: Not receiving uk texts in Ireland

Explorer
I have had this problem for over a year. 3 keep blaming EE but my gf can get texts. I cannot. My brother passed away. 3 have no compassion and still blamr UK. Now its xmas and my family still cannot contact me.
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Re: Not receiving uk texts in Ireland

Explorer
Get this sorted please. Losing a family member and 3 not giving a **bleep** by fobbin me of has left a serious nasty taste. Maybe i should go to the press about this?
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Re: Not receiving uk texts in Ireland

Legend
You need to get a ticket logged with threes technical department get its reference number and ring about an update weekly /daily that will get it sorted

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Re: Not receiving uk texts in Ireland

Explorer
The technical people say nothing is wrong with 3 side. Its UK problem.
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Re: Not receiving uk texts in Ireland

Explorer
Three are blocking the texts as the route taken by the UK phone provider is taking an "unrecognised route". The issue is that Three refuse to let the texts through, they say to protect you. A mexican standoff and neither side prepared to help the customer in the middle.
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Re: Not receiving uk texts in Ireland

Explorer
Three are causing me so much grief by doing this, especially as ive lost my
sibling. Is there anyway to go above 3 head? Maybe consumer rights or
something as i am paying for a service i cannot use.
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Re: Not receiving uk texts in Ireland

Hi Skahead, I'm just after getting back to your PM.

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