Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!
Reply
Highlighted

Re: Not receiving uk texts in Ireland

Wizard

You're very welcome Orance! Pop back here if you need anything else. Enjoy the rest of your week 😎 Bob

0
Highlighted

Re: Not receiving uk texts in Ireland

Explorer
I am still waiting on a solution for this problem. 10 days multiple participants and repeating myself more times than I can count. I still can't receive texts from anyone in the Uk. Everything was working fine then I moved to prepay...problems started. Shouldn't be too hard to trace where it all went wrong but still I wait...
0
Highlighted

Re: Not receiving uk texts in Ireland

Wizard

I've just replied to your PM on this @Joefed

0
Highlighted

Re: Not receiving uk texts in Ireland

Explorer
I have had this problem for over a year. 3 keep blaming EE but my gf can get texts. I cannot. My brother passed away. 3 have no compassion and still blamr UK. Now its xmas and my family still cannot contact me.
0
Highlighted

Re: Not receiving uk texts in Ireland

Explorer
Get this sorted please. Losing a family member and 3 not giving a **bleep** by fobbin me of has left a serious nasty taste. Maybe i should go to the press about this?
0
Highlighted

Re: Not receiving uk texts in Ireland

Legend
You need to get a ticket logged with threes technical department get its reference number and ring about an update weekly /daily that will get it sorted

0
Highlighted

Re: Not receiving uk texts in Ireland

Explorer
The technical people say nothing is wrong with 3 side. Its UK problem.
0
Highlighted

Re: Not receiving uk texts in Ireland

Explorer
Three are blocking the texts as the route taken by the UK phone provider is taking an "unrecognised route". The issue is that Three refuse to let the texts through, they say to protect you. A mexican standoff and neither side prepared to help the customer in the middle.
0
Highlighted

Re: Not receiving uk texts in Ireland

Explorer
Three are causing me so much grief by doing this, especially as ive lost my
sibling. Is there anyway to go above 3 head? Maybe consumer rights or
something as i am paying for a service i cannot use.
0
Highlighted

Re: Not receiving uk texts in Ireland

Hi Skahead, I'm just after getting back to your PM.

0
Announcements

Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and Three.ie

Remember, self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.