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Not receiving text messages

Lookout

I've switched from Eir to Three and now I can't receive text messages, Help!!

Re: Not receiving text messages

Hmmmm have you turned your phone off and on again a few times just to make sure it's kicked in fully?

Re: Not receiving text messages

3 Moderator

@Mac_n_cheese that's a great idea 👍 @Juliana, have you tried that? Are you able to receive texts now? 

Re: Not receiving text messages

Lookout

@Three_Deborah1 wrote:

@Mac_n_cheesethat's a great idea 👍 @Juliana, have you tried that? Are you able to receive texts now? 


Hi, I have done that, I have also taken the sim out and put back in, still can't receive texts. 

Re: Not receiving text messages

@Juliana whats the sms centre number on your phone? Is it's not a 3 phone you may need to change the number there to +353830000800

Re: Not receiving text messages

Lookout

@Mac_n_cheese wrote:

@Juliana whats the sms centre number on your phone? Is it's not a 3 phone you may need to change the number there to +353830000800


checked the number and it's the same.

Re: Not receiving text messages

Lookout

@Juliana wrote:

@Mac_n_cheese wrote:

@Juliana whats the sms centre number on your phone? Is it's not a 3 phone you may need to change the number there to +353830000800



seems it was the completion of porting over from Eir to Three, thanks anyway @Mac_n_cheese 

 

Re: Not receiving text messages

Oh dear, took a while! At least it's sorted now.
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