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No Service while in UK

Navigator

Hi there,  I've been in the UK on two separate occasions in the last week and my iphone had no service both times.  It works instantly once back in Ireland.  I've switched on/off, ensured roaming was on, removed sim, restarted and attempted manual network connection.  I web-chatted to a 3 executive on Saturday but he didn't really fix the problem for me.

Can you help please?

Re: No Service while in UK

3 Moderator

Hi there 👋Since you have gone through all the basics, I'd like to have a closer look at your account. Can you PM your details (number, full name, address and date of birth) Deb

Re: No Service while in UK

Legend

Disable 4G and restart the phone

Re: No Service while in UK

[ Edited ]
Navigator

Hi Deborah,

 

I'll do that now.
I travel quite a bit but this is the first time this has happened to me.

Regards,

Colin

Re: No Service while in UK

3 Moderator

No bother Colin. I'll have a look at your account once you PM your details. Try billbond's suggestion too @billbond4

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Re: No Service while in UK

[ Edited ]
Navigator

I'm unable to PM. Smiley Sad

 

PM Sent! Smiley Happy

Re: No Service while in UK

3 Moderator

I see that you've just joined our community today. A big welcome to you 😃 Here's a link with all the tips you need to get started https://bit.ly/2rt5qHr  In the meantime, I'll PM you 👍 

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