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No 4G roaming in UK for billpay?

New Member

I'm a 3 Ireland billpay customer, and I spend several months in the UK each year for work, but whilst in the UK I can never connect to 3UK's 4G? I'm in an area that has exceptionally strong 4G coverage, and yet I can only get a 3G connection, and not a very good one at that. As soon as I get back to Ireland, my iPhone 5S immediately picks up 4G again. Any suggestions? 

Thanks in advance.

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Re: No 4G roaming in UK for billpay?

Hi edula, when roaming in the UK, do you have EU data roaming and your mobile data switched on? 

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Re: No 4G roaming in UK for billpay

New Member
Yes to both. As mentioned - I get roaming with 3G fine, but no 4G wherever
I go.
--

twitter.com/edula
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Re: No 4G roaming in UK for billpay

Maestro

Have you tried connecting to different networks while over there to see can you pick up 4G?

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Re: No 4G roaming in UK for billpay

Explorer

I had the same issue in Belfast last year. All 4G networks visible, 3's and those of other providers, but could kd not connect to any of them. Tried multiple times to connect automatically and manually, but no joy. 

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Just to clarify on this, any roaming agreements we have a...

Just to clarify on this, any roaming agreements we have are 3G only. So you will not be able to pick up 4G or 2G while abroad, only 3G services will be available.

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Re: Just to clarify on this, any roaming agreements we have

New Member
Thanks, that explains everything, although admittedly that's rather poor.

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Re: Just to clarify on this, any roaming agreements we have

New Member
Thanks, that explains everything, although admittedly that's rather poor.

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Re: No 4G roaming in UK for billpay?

Explorer
Thanks for the explanation @Three_Sheena. Surprising that we can't roam on the 4G network of the sister company in the UK though.
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Re: No 4G roaming in UK for billpay

This is the agreement that we have in place with our roaming partners. 

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