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Re: New number not active

Anonymous

Hi @Anonymous

 

Did you manage to get this one sorted?

Re: New number not active

Anonymous

No. Care is bad. tink sendn me sim but wan see which numbr is handyer

Re: New number not active

Anonymous

Hi @Anonymous

 

Hang tight.. It will get sorted.

Re: New number not active

Anonymous
Its tuk all day & still not. Support staff are useless

Re: New number not active

Anonymous

Still not received the credit or promotion & the new sim is still not active

Re: New number not active

Anonymous

Hi there

 

hang tight and @Three_Sheena will sort it for you

Re: New number not active

Hi @Anonymous, it is being processed here and shouldn't be much longer.

Re: New number not active

Anonymous

three web chat refusing to do sim replacement for me. ar th 4 real? can u do it

Re: New number not active

Anonymous

@smurf wrote:

three web chat refusing to do sim replacement for me. ar th 4 real? can u do it


Hi @Anonymous

 

You can pop through a request to replace the SIM here

This normally takes around 4 hours.

Re: New number not active

Anonymous

No david your wrong.

 

Replacement SIM. Thank You.

We have received your request and your new SIM will be activated within 24 hours.

What happens next?

Once you've submitted your details, we'll start working on getting your new SIM activated within 24 hours. Pop your new sim in your phone and you'll know your new SIM has been activated when you see the signal bars at the top of your device's screen. Tip - if don't see any network bars after 24 hours, turn your phone off and back on and the signal bars should then appear.

 

this was yesterday at 9 and three still have not transfer numbr to new sim at all. done agan now but wont hold breath. live chat r rude.

 

also as highlited its 24 hours &not 4

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