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Re: My roaming didn't work in Finland

3 Staff

Can you also have a look at this link here and let me know if this helps 👉 http://bit.ly/2wLOCNa

Re: My roaming didn't work in Finland

Legend
Do you have iphone?

Posted From Sony G8441

Re: My roaming didn't work in Finland

Explorer
I’m having the same issue. Data roaming not working at all and when I tried to get it resolved on chat they didn’t know how to fix it.
Posted From Apple iPhone

Re: My roaming didn't work in Finland

Legend
Iphone?

Posted From Sony G8441

Re: My roaming didn't work in Finland

Explorer
Yep, SE!
Posted From Apple iPhone

Re: My roaming didn't work in Finland

Legend

Yip thats the problem, what apn are you using?

Re: My roaming didn't work in Finland

Legend

can you change the apn to 3Internet

Re: My roaming didn't work in Finland

3 Moderator

Hi @Anna 👋 Did you get data connection? Did you try the suggestion of changing your APN? Let me know and I can look into this further for you? Mairéad 👍

Re: My roaming didn't work in Finland

Explorer
Hi Mairead, tried changing the APN as suggested but it didn't work. Myself
and my boyfriend had the exact same issue the entire time we there -
neither of us could get data at any point with any of the Finnish networks.
Couldn't get the issue resolved by phone or by chat with 3, despite both of
us trying everything that was suggested. There seems to be a much wider
issue at hand with data roaming in Finland.

Re: My roaming didn't work in Finland

Legend

Does he have an iPhone also?

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