Billpay

[ernestcooke91]

The network I am currently connected to is DNA. My friend who is using a 3 UK simple card is having no issues

[billbond4]

Three UK is a separate entity from three Ireland.

Are they on Dna? 

[Three_Karen]

Hi @ernestcooke91, can you go to manually select a network (turn off automatic) and try all the options that pop up for you. can you also make sure that you have data roaming switched on on your phone please?

[Avish]

Hello im having the same problem in finland

[Three_Brogan]

Hi Avish, can you PM me your number, name, address and date of birth, please? I'll check this out. 

[melosanluis]

Hello,

I having the same issue as well. my sim doesn't get any data here in Helsinki Finland. Please help.

[Three_Stephen]

Hi there 👋 Could you send me on your full name, number, address and date of birth in a PM and I can help you with this 👍

[melosanluis]

EDIT: personal info posted publicly

[imseyoo]

I have the same issues with all my 3 family members. Please solve the issue asap

[imseyoo]

I can't use the data roaming in Finland. I was in London at this afternoon and the data roaming was worked. This evening I have just arrived in Finland. Even though phone call works, the data roaming doesn't work. 3 other my family members with me are in the same situations. Please solve the problem ASAP