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Moving from ID mobile to Three?

Scout

Does the 12 month discounted period for former ID customers apply to each phone number/Account separately or is it shared across those using the same bank account to pay ie. if 2 or more bills are paid from the same bank account they split the 12 months between them? I switched but it only says 6 months on my bills not 12 months.....! I pay my sons bills from the same bank account and he also switched at the same time and his says 6 months too. The 6 months is up now....


Chosen Solution

Re: Moving from ID mobile to Three?

Scout

Situation clarified by Three.....

Account shows 6 month deal on bills but another 6 month deal will be applied for the 2nd half of the year making a total of 12 months as per the original deal offered. This applies to both phones being paid from the same bank account.

Thanks Three..

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Re: Moving from ID mobile to Three?

3 Moderator

Hi @TMaher, I'll certainly check this out for you 💪  Can you send a private message with both mobile numbers, your name, address and date of birth please? 

Re: Moving from ID mobile to Three?

Scout

Situation clarified by Three.....

Account shows 6 month deal on bills but another 6 month deal will be applied for the 2nd half of the year making a total of 12 months as per the original deal offered. This applies to both phones being paid from the same bank account.

Thanks Three..

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