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Money has been paid from my bank and not got to 3

Scout
I paid money off my phone bill. It is direct debit but I paid a smaller sum off in 10 days before it was due to come out. The money left my bank and was authorised and never came off my bill. I have been way over charged for that reason. Help
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Re: Money has been paid from my bank and not got to 3

Hi there, can you send me your number, address and DOB through PM please so I can verify your account and look into this for you. It should be left as a credit on your account anyway and come off your next bill 👍

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Re: Money has been paid from my bank and not got to 3

Scout
It sorted thanks anyway 👌
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Re: Money has been paid from my bank and not got to 3

Maestro

Good to hear @Katieemma, if you need anything else just come back to us here.

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