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Lost Sim and trying to keep my old number

Scout

Hi. 

I've lost my SIM card from 3 and I would like to close my Bill Pay account and move my number to Lycamobile.

What Should I do and Where Should I start?

Can you help me please.

Regards

Pawel Hejn

Posted From Huawei AGS-W09

Re: Lost Sim and trying to keep my old number

[ Edited ]
Leader

Hi Pawel!

 

Oh no, I'm sorry to hear about your SIM card! You'll need a new replacement SIM card to activate your 3 number on, even if it's for moving from 3 to Lycamobile as you need to receive verification codes to this number before you can move to a new provider.

 

I can certainly help you with this. Can you PM me your number, name, address and date of birth? We can take it from there.

 

Cheers,

Lisa

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