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Incorrect bills. Customer transfer from ID

Scout
Hi
I transferred from ID in April onto a 3 contract which was €30 for the 1st 2 months then €5 per month after that. But I've now been charged 30 for 4 months. Been into the live web chat twice but keep being told that customer service will be onto me but have heard nothing. Help!

Re: Incorrect bills. Customer transfer from ID

3 Moderator

Hi Mariag 👋 I responded to your other post and I'll continue to help you there 😊

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