on 28-11-2016 11:53 AM
on 09-12-2016 02:31 PM
I'm still having this problem, over 4 weeks now
When I click to buy any of the broadband options I get...
There is a problem:
Can someone please give me a phone number to get this sorted.
I would have changed provider but I have 37euros sitting there in my account that I want to use
on 09-12-2016 02:46 PM
Got through to helpline
Cannot tell me anything other than 'it is prioritised'
no timeframe, no feedback mechanism
will be changing provider asap
on 09-12-2016 03:53 PM
Bob the moderator posted:
Hi Guys, Have you tried calling 0833334444 to buy an add-on for this?
This number doesn't work from outside Ireland,
just get 'The number you have dialed has not been recognised, please check and try again'
08333333333 gets me to a menu with various options but no option to buy an add-on!
on 11-12-2016 11:01 AM
If you send me a PM with your broadband number I'll help you with this. Rachel
on 16-12-2016 11:26 AM
on 16-12-2016 11:33 AM
Hey there, what error are you getting when trying to buy an add on? Mairéad
on 16-12-2016 12:37 PM
Error now is:
We know about it and are working hard to fix it.
- this is getting rediculous!
on 16-12-2016 12:40 PM
I can activate the add on for you if you wish and I'll get the issue escalated with our tech team.