on 01-06-2018 08:07 AM
on 01-06-2018 10:39 AM
Welcome to The Community 😃 This is something I can set up for you. Have you just signed up for our Unlimited Broadband plan?
on 01-06-2018 12:26 PM
on 01-06-2018 01:03 PM
Thanks @ashannon . I've looked into this for you and with mobile broadband, we can only provide a dynamic IP address. We can provide either a public or private IP. My apologies for the mis-information earlier, I needed to double-check this for you.
on 01-06-2018 01:48 PM
on 01-06-2018 05:28 PM
We don't provide static IP addresses for modems but we can provide you with a public IP address if you'd like us to check this out for you. If your home automation items worked on your previous modem they'll also work on this one 👍
on 01-06-2018 06:17 PM
on 01-06-2018 06:18 PM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.