on 05-09-2015 06:02 PM
on 05-09-2015 08:57 PM
Hi there @Anonymous
first of all welcome to the forum.
sorry that you have had hassle with activating the Three sim. As I was reading it I thought to myself, **bleep** the three agents were probably calling the broadband number.. I reckon that's what they were doing and this would explain why it would not get through to you cos it is a BB sim.
i know they three reps can be stubborn when it comes to helping customers over the phone and web chat but on here can sort it out for you by popping it through on their end. The only down fall is the reps won't be back til Monday.
if you have data on your phone you can pop through the sim replacement for yourself and it will be done Tomorrow. Would you be confident with filling out the online form or would you rather a three agent popped it through? I can help you with the link for the sim replacement page should you wish
on 07-09-2015 09:32 AM
Morning @Anonymous, sorry to hear about the experience that you've had. Have you got service back today?
If not, drop me a PM with your details and I'll take a look for you now.