Showing results for 
Search instead for 
Do you mean 
Our staff are currently offline, but you can use the community 24/7
Remember to accept a reply to your question as the answer!

Enabled Roaming outside the EU


I'm looking to make sure I have roaming enabled for outside the EU as I'm travelling to Australia later this year. Can you enable it, or how can I get it done?


I went in to your Three store on Henry Street, and the woman I was talking to insisted that you don't offer roaming outside of the EU. which clearly your website says you do.


Re: Enabled Roaming outside the EU


Hi @phelam25, your phone should be all set up for roaming but I can double check this for you if you PM your number, address and date of birth please? Roaming outside the EU isn't included in the allowance in our plans but you can check out the roaming rates for Australia here:


At Three we are updating our systems to make your 3Community experience even better. From Friday the 24th of January, the community will become read-only in preparation for launching a new and improved 3Community later this year

All our useful tips and information can still be viewed in the posts and blogs. Once the new 3Community is ready to go, you will be the first to know. If you are a current member and need help during this time, you can still drop us a private message or alternatively contact us on Facebook or Twitter

Thank you for all your contributions to 3Community and we are excited to welcome you to your new 3Community soon