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Enabled Roaming outside the EU


I'm looking to make sure I have roaming enabled for outside the EU as I'm travelling to Australia later this year. Can you enable it, or how can I get it done?


I went in to your Three store on Henry Street, and the woman I was talking to insisted that you don't offer roaming outside of the EU. which clearly your website says you do.


Re: Enabled Roaming outside the EU


Hi @phelam25, your phone should be all set up for roaming but I can double check this for you if you PM your number, address and date of birth please? Roaming outside the EU isn't included in the allowance in our plans but you can check out the roaming rates for Australia here:


Three – Covid-19

Everyone’s coming together to battle the spread of COVID-19 and this means we have to close 3Stores for a while. Staying connected is more important than ever right now and you’ll find all the help you need on your 3Community and our new open board and

Remember, self-serve options such as, My3 App & Web, 1913 & SMS Codes are also available to you.