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Enabled Roaming outside the EU

Scout

I'm looking to make sure I have roaming enabled for outside the EU as I'm travelling to Australia later this year. Can you enable it, or how can I get it done?

 

I went in to your Three store on Henry Street, and the woman I was talking to insisted that you don't offer roaming outside of the EU. which clearly your website says you do.

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Re: Enabled Roaming outside the EU

Maestro

Hi @phelam25, your phone should be all set up for roaming but I can double check this for you if you PM your number, address and date of birth please? Roaming outside the EU isn't included in the allowance in our plans but you can check out the roaming rates for Australia here: https://bit.ly/1Ia9xgF

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