on 24-08-2017 10:13 PM
We have a 20 euro Billpay all you can eat account that we have used perfectly roaming in Northern Ireland, UK, Holland and Belguim to roam with data under the 5GB Euro agreement. Spain is in Euro agreement I believe but I am in the centre of NW infrastructure being Madrid and I get strong 3G signal but I have got not no data with roam active as per all other counties.
I expected coverage light away in country but I have been disappointed as I have not even got slow or patchy data connection via Euro Agreement and my plan.
Is this a known issue, solution in play Or is there a workaround?
i not eating any data in Spain so maps banking and other function stop.
Looking for EU agreement to work
on 25-08-2017 09:17 AM
on 25-08-2017 10:58 AM
connected to Movistar
SMS is fine
signal is full
connection is 3G
when I use app to improve data connection it does not move.
userday bounced around
CELL ID 71878932
all signs of no data
performing like all towers with no data
on 25-08-2017 12:11 PM
Can you PM me your number, full name, address and date of birth, please? I'd like to get this checked out.
on 26-08-2017 09:03 AM
FYI PM sent with requested info
for other following this as you may be planning trip or have similar issues....
situation has not improved
we had one short period of connection as we walked around all of Madrid over 2 days. Was hoping that data was resolution on way but suspect it may be just change of cell tower moved us into roaming to another provider for brief moment...
We are in proximity of 100 cell towers
SMS OK and I suspect phone calls should be OK
Data is none over the 3G r connection
My phone is 4G enabled and connects to register to Moviestar 4G as 4G then get listed as 3G r. I assume this is a 4G connection restricted to 3G. Signal 100%, cell coverage good but data indicates no Cellular. Data thus none provided as I tried to use app to improve data connection type of cellular data connection.
Ireland, UK, Holland, Belguim are all fine.
MAdrid Spain has no roaming data, suspect situation is wider than Madrid
Hoping we can have resolved EU roaming in Spain with our 3 sim as we are now about a month in Spain
then brief stay in Portugal
Malcolm (not eating much 3 EU Roaming data in Madrid Spain, living by WIFI, no just in time banking with no data so with smart phone that is somewhat challenged, I could have maybe found my old Nokia 3300 that runs for week on one charge as it does SMS and phone calls as that is all I get, ahhh I recycled it to someone that could reuse it.....)
on 26-08-2017 10:45 PM
for others tracking this I provided further indentification request in PM
got short data cellular connection in Museum district of Madrid but none now and totally unreliable..
EU data roaming still really not happening.
SMS is fine, cells heaps and signal 100%
Assume phone is fine to make call.
issue I use a range of options that require data
move to Barcelona tomorrow so I will get a different view of the EU roaming using 3 mobile.
malcolm on an EU roaming Spain data fast
on 29-08-2017 07:36 AM
Hi those tracking this
i provided info to Ashlee as requested to validate me.
I got two messages
one was system message asking did help resolve issue?
second was PM asking how is it going?
As for what action has been made, registration change, roaming NW provisions for 3 customer or me I can't tell you as I know nothing...no info provided to me....
WHat I do know...
Sunday 27 August AM
Tried cellular data at Main Madrid railway station 10AM (near museum district I had had success previously) I got cellular data down good but up slow so not good for VOIP call...
As we travelled on high speed train AM to PM same day Madrid to Barcellona I tried to activate cellular data on connected phone at a few of the larger regional towns... I got no cellular data but check was limited to the couple of minutes stop and leaving station. So regional towns I suspect are issue but time too short to look at cell coverage as I needed Internet to populate cell locations. Could not use app to improve connection to improve chance of cellular data due to short stop. I suspect size of town and location that we would have cell coverage and should have got cellular data.
Good news in Barcelona is we seem to have cellular data coverage here. Does come and go in same location (connection to differrent cell tower I suspect or traffic) but good enough to count on.
Tried celluar data data speed and was 11MB up and 4 MB down so voip would be fine.
we are close to a tower.
NW is Moviestar that is same as Madrid and connection is 3Gr as per Madrid
used app to improve data connection and after a while it holds on Mobile 3G
FYI -41dBM with 85% to close tower....
I can only confirm what i do know above but cannot confirm if Barcellona is better than Madrid due to actions of others in Three or Spanish Telcos or other reason....
Having access to map info and banking on go will be good..
on 07-09-2017 05:42 PM
on 07-09-2017 11:19 PM