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Data outside of your allowance

Pathfinder

I am on 250G / Month

Is there a way that you can control your account, when you reach your limit you will be disconnected automatically ?

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Re: Data outside of your allowance

Can you send this info by PM please? 

View solution in original post

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Re: Data outside of your allowance

Wizard

Hi @Naser,

Have you registered your mobile broadband number on www.three.ie? You'll be able to monitor your usage there, and avoid going over your limit.

Thanks,

Bob

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Re: Data outside of your allowance

Pathfinder

I know that Bob. but it is not practical to keep coming to your account to see that. and if one of the  kids left youtube in autoplay and opened a HD video and forgot it, it will be very costly

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Re: Data outside of your allowance

Wizard

I definitely appreciate where you're coming from, @Naser- all of our plans have credit limits on them, meaning they cut off at a certain point over the usage to avoid high bills. 

Hope this helps. Be sure to pop back to me if you need anything else. 

Bob

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Re: Data outside of your allowance

Pathfinder

(They cut off at a certain point)

That is good Bob, but where is that point.
I am very happy with the speed I am getting from Three in my location. I don't need anything more than 250G/month. 

But I don't want surprises.

----------------

Also

I can't really understand the details of my account 

It says:

ROI Only Data - MB266,551
New monthly allowance starts in 25 day(s).

I am on 250G, What is 266,551

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Re: Data outside of your allowance

Make sure to monitor your usage regularly through your my3 account Smiley Happy 

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Re: Data outside of your allowance

[ Edited ]
Pathfinder

I know Sophie, but if you sign with a company to give you  XGB  for Y money, they should give you XGB and take Y money, no more no less. 

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Re: Data outside of your allowance

Maestro

Hey Naser, this would be 250GB data available to you. On bill pay accounts all customers have credit limits. We would advise customers to monitor their usage through My3. If you need help with anything else let us know. 

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Re: Data outside of your allowance

Pathfinder

Julie, 

I don't understand that either 

From My3

ROI Only Data - MB263,936
New monthly allowance starts in 24 day(s).

 

 I am on 250G, what is 263,936.

Thanks

 

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Re: Data outside of your allowance

263,936 is your allowance remaining in MBs. There's 1024MBs in 1GB. 

 

You've your full allowance remaining Smiley Happy

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