on 17-06-2016 12:41 PM
Can you PM your broadband number, address and DOB and I'll have our tech team take a closer look at this for you?
on 12-07-2016 03:37 PM
Coverage is really poor again.
The broadband device is powered up and the display indicates strong Wifi coverage.
On my phone, I can connect fine to the mobile broadband connection. But nothing works.
So I was advised to go to : 192.168.1.1
logged in with admin credentials
Then I have to manually connect to Three roaming. After this internet access wasn't too bad. But it has started to get worse. So much so that we are just having to use our phone's 3G.
The coverage has been terribly inconsistent for weeks now. We have been told that there was upgrade work going on, but this seems to be going on for ages. It's laughable at this stage that you can justify charging customers.
A letter to the Ombudsman could be on the cards soon. It really is that frustrating.
Sort it out!
on 13-07-2016 04:37 PM
on 10-08-2016 03:24 PM
on 17-08-2016 12:29 PM