on 23-12-2017 10:30 AM
on 11-01-2018 04:34 PM
I have reviewed the checklist and haven't seen any improvement.
I have resorted to taking the dongle around in my pocket, plugging it in somewhere in whatever room in the house I happen to be in at the time. Even then, simple things like refreshing social media feeds is a struggle. As for trying to watch something on Netflix, forget about it.
Our devices are not the problem either. In other places I can connect to Wifi and there are no such performance issues.
I'm going to cancel my contract. Paying €45 a month for such a non-functioning service is madness.
on 11-01-2018 04:43 PM
Hi there 👋 Has this been constant since the last time you were in contact with us? Can you PM me your full name, dongle number, address and date of birth so I can access your account and take a closer look into this? This link here will show you how to find this number 👉 http://bit.ly/2i9AMgt.