on 17-05-2017 05:38 PM
on 17-05-2017 05:46 PM
Hi Bb22, we notified customers of changes to their contracts in Early March and provided a 30 day window in which to contact our dedicated teams to discuss this. The notification period has ended. If you'd like some help with your account PM your number, address and date of birth 👍
Hi Rachel,Thanks for your reply.
As I specified above I have not received communication.I did not agree to the change.And I know I am still on the right to make the change.Therefore I'd appreciate your help for that to happen.
My number is *******************
EDIT: removed personal info from public view
on 18-05-2017 09:35 AM
on 18-05-2017 02:03 PM
Hi, I have just found out today about the price increase when I logged on to chat. I never received any letter notifying me of changes. I take that my 30 days notice starts from today and I want to cancel my contract.
on 22-05-2017 07:13 AM