on 17-05-2017 05:38 PM
on 17-05-2017 05:46 PM
Hi Bb22, we notified customers of changes to their contracts in Early March and provided a 30 day window in which to contact our dedicated teams to discuss this. The notification period has ended. If you'd like some help with your account PM your number, address and date of birth 👍
Hi Rachel,Thanks for your reply.
As I specified above I have not received communication.I did not agree to the change.And I know I am still on the right to make the change.Therefore I'd appreciate your help for that to happen.
My number is *******************
EDIT: removed personal info from public view
on 18-05-2017 09:35 AM
on 18-05-2017 02:03 PM
Hi, I have just found out today about the price increase when I logged on to chat. I never received any letter notifying me of changes. I take that my 30 days notice starts from today and I want to cancel my contract.
on 22-05-2017 07:13 AM
Three – Covid-19
In the interest of ensuring the health & safety of our employees, our contact support centres are open, however we currently have limited resources. This may cause higher than normal wait times.
Under the advice of the government, our stores remain open. We have enhanced cleaning in place and are strongly enforcing social distancing which we encourage our customers to respect. We have also reduced the opening hours in all our stores
Self-serve options such as three.ie, My3 App & Web, 1913 & SMS Codes are also available to you.
For more tips & information, please click here.
We apologise for any inconvenience caused and thank you for your understanding.