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Contact Customer Relations in Ireland

Anonymous

Has anyone found away to contact 3 customer relations in Ireland and not the call centre.  The set up of my new contract is costing money and stopping me receiving/making calls.  The contact centre staff and their escalation staff have promised to have them call me but still nothing.  The call centre hear my words but don't seem to be able to fully comprehend this and a native speaker is likely to be better?  Thanks

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Re: Contact Customer Relations in Ireland

Anonymous

Sent with my 087 mobile number

 

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Re: Contact Customer Relations in Ireland

Hi @Anonymous, I can help you here on our Community.

 

Do you feel that you're not on a plan that suits your needs or are you having service issues? 

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Re: Contact Customer Relations in Ireland

Anonymous
Service issue causing me a major problem as currently not even able make or receive calls and have been billed for calls abroad which was requested at setup of new contract and has been caused by an error in the setup on your part. Contact needs to be from person outside contact centre
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Re: Contact Customer Relations in Ireland

Sorry to hear you're having service issues, and to hear about your international calls. Can you send me a PM with your details @Anonymous and I'll take a look? 

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Re: Contact Customer Relations in Ireland

Anonymous

Sent with my 087 mobile number

 

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Re: Contact Customer Relations in Ireland

Anonymous
Thanks all sorted
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Re: Contact Customer Relations in Ireland

Happy to have helped Smiley Happy
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