on 12-01-2018 03:25 AM
on 12-01-2018 09:54 AM
Hi @Cianoneill 👋 As a network we are legally obliged to send all customers a text when they arrive in a different country to advise of the roaming rates they may be charged. EU roaming in Switzerland is only available for customers on certain plans, to confirm if roaming in Switzerland is included in your plan, please check out our roaming rates page https://bit.ly/1Ia9xgF Mairéad
on 12-01-2018 10:18 AM
on 12-01-2018 10:36 AM
I'll look into this further for you Cian, can you pop me a PM please with your number?