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Changed from prepay to bill pay but "no service"

Recently changed from prepay to bill pay.received the sim in post today.was told to just put it in and would work. It's showing no service. Does this take a while to kick in or do I need to do something?

Re: Changed from prepay to bill pay but "no service"

Hi @Pauldaly1984 👋 I'll need to get this sorted for you. Can you pop me a PM with your mobile number, address and date of birth along with your own full name? I'll also need you to send me the temporary 083 number that came with the new SIM.  Ashlee 


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