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Change direct debit payment date

Lookout

Hi, I would like to change the date of my direct debit payment date if that's possible please? How do i go about it?

 

regards

Mark

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Re: Change direct debit payment date

3 Community Manager

That's all done for you Mark πŸ‘ just remember that changing the payment due date also changes the billing cycle date and because of this you'll have two bills close together, one normal and one smaller. Have a lovely evening πŸ˜Š

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Re: Change direct debit payment date

[ Edited ]
3 Community Manager

Hi Mark, we can look after that for you. There's one or two things that need to be checked to make sure there are no clashes between your bill cycle date and payment date. Send me your number, address and date of birth in a PM and include the date you want to change the payment to, I'll check it and come right back to you πŸ‘Œ 

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Re: Change direct debit payment date

3 Community Manager

That's all done for you Mark πŸ‘ just remember that changing the payment due date also changes the billing cycle date and because of this you'll have two bills close together, one normal and one smaller. Have a lovely evening πŸ˜Š

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Re: Change direct debit payment date

Scout

Hi 

 

I would like to change the direct debit date on my account. Its currently going out on the 25 April and I would like to switch to first week of the month. 

 

Cheers

 

Paul 

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Re: Change direct debit payment date

3 Moderator

Hi Paul πŸ‘‹ Absolutely, I'll certainly look into changing this for you, can you send a pm with your full name, mobile number, address and date of birth? I'll pop back to you here once we're ready to go ahead 😊

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Re: Change direct debit payment date

3 Moderator

That's completed now Paul πŸ˜Š Same as above, you'll receive 2 bills close together. I've explained this is more detail in your private post, have a great weekend! 

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Re: Change direct debit payment date

Hi,

 

I would also like to change my monthly direct debit.  From the 20th to the 28th please.

 

Please let me know if you can help me do this or do i need to cancel the one i have and set up a new one?

 

Thanks,

Brian

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Re: Change direct debit payment date

3 Moderator

Hi @brianahern and welcome to 3Community! I'll certainly look into this for you. Can you send a private message with your mobile number, full name, address and date of birth please? 

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Re: Change direct debit payment date

Scout
Hi,

I'd also like to change my direct debit date to the last Wednesday of every month if possible.

Kind regards,

Jessica Lalor
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Re: Change direct debit payment date

3 Community Manager

Hi Jessica πŸ‘ thanks for getting in touch and welcome to the community. I'll be able to change your direct debit DATE but not DAY. Does that make sense? If so PM me your details and I'll get everything updated. Deb

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