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Cancelling Pier Insurance

Scout

I've had a policy for my mobile phone with Pier insurance for about 5 years and I've recently tried to cancel but I've had no luck getting through to them.

 

I have emailed and called them but have received no reply back. Is there any help that Three can offer?

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Re: Cancelling Pier Insurance

3 Community Manager
@Samuel33 what's the email address you've used? Were you speaking with them and able to get your account number or have you been unable to speak with Pier? I can contact them for you but let me know first what you've done so far?
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Re: Cancelling Pier Insurance

Scout

Hi Rachel,

 

I emailed them at enquiries@pierinsurance.com

 

I haven't been able to speak with them but I do have the policy number.

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Re: Cancelling Pier Insurance

[ Edited ]
3 Moderator

Can you let me know also what number you tried to contact them on @Samuel33 and send me your policy number by PM so I can reach out to Pier? Thanks'

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Re: Cancelling Pier Insurance

[ Edited ]

 I have been seeking information on this topic for the past few hours and found your post to be well written and has solid information. Thank you! 

 

*post edited 

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