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Can't receive texts or calls




I cannot receive calls or text since this morning, I can make calls and send text.

All worked fine yesterday.  Callers just here silence  then a recorded message saying "Can't take your call right now . . ."


Have tried, restarting, powering off, removing and replacing sim and finally full factory reset with no joy. Maybe it's a


Thanks for any help.


Re: Can't receive texts or calls

3 Moderator

Hi @pogothecat 👋 That’s not what we like to hear, let me check this out for you. Can you let me know where it’s happening?


Re: Can't receive texts or calls


hi Mairead,


I'm at work in Limerick, Castletroy area.





Re: Can't receive texts or calls

3 Community Manager

We're in Castletroy too 😊 My phone is fine! I'll need to look a bit closer at you account. Can you PM your details to me?  (your mobile number, and your full name, address and date of birth) 


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