on 19-05-2015 12:28 PM
Hi there, bought a pay as you go sim for my phone....broadband speed is awefull, 0.16mbs down and 0.04 up.
I've tried the sim in different devices with no ipmrovement. Full, strong signal.
19-05-2015 12:36 PM - edited 19-05-2015 12:36 PM
Hi @Anonymous, is this a voice Prepay SIM that you're using in a phone, or a broadband Prepay SIM?
What phone are you using it in, and do you know if others on Three have the same issues there?
on 19-05-2015 01:01 PM
Hiya It's a voice prepay. Devices tried:
Samsung Galaxy s2
Lenovo smart tab
Hauwai smart phone
....don't know about others problems. Coverage map shows I should have 4g coverage. (No devices are 4g)
on 19-05-2015 01:20 PM
As you're using Android phones, can you check that your settings match these? - http://bit.ly/1FaLhaC. Also can you make sure that your Network Mode and Network Selection are set to Auto, and then restart the phone?
on 19-05-2015 01:40 PM
Would it be possible to pop into a Three store and pick up a free replacement SIM card? It's possible that the SIM you received is faulty.
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