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Bringing old prepay number to new bill pay phone

Lookout
Hi, I have switched to bill pay and my new phone arrived. I selected to bring over my prepay existing number (got the verification code and selected a switch over time) to my new bill phone, but in the package I got a new Postpay SIM and number. Do I ignore the new SIM and put in my existing one to keep my number?

Thanks
Paula
Posted From Generic Android 2.0

Chosen Solution

Re: Bringing old prepay number to new bill pay phone

No I think your prpeay number will replace the postpay one so you need to use the new SIM. Whatever time you selected just put the new SIM in phone and give it a couple hours to swap over.

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Posted From Generic Android 2.0

All Replies To This Topic

Re: Bringing old prepay number to new bill pay phone

No I think your prpeay number will replace the postpay one so you need to use the new SIM. Whatever time you selected just put the new SIM in phone and give it a couple hours to swap over.
Posted From Generic Android 2.0

Re: Bringing old prepay number to new bill pay phone

Lookout
Thanks Michael you were right 👍🏻
All sorted now thanks 😊
Posted From Generic Android 2.0
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