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Billpay rejected

Scout
Hi, i applied for billpay phone online, i got confirmation mail for my order, then i got another mail saying that my application is rejected..but still money was taken from my account..
Why is my money taken if i got rejected ?
And when i will get my money back ?
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Re: Billpay rejected

Wizard

Hi @Exit, Thanks for getting in touch about this. This money will be back in your account in the next 5-10 working days depending on your bank. 

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