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Billed for internet after upgrading device

Scout
I recently upgraded my handset, on the Classic Flex Max package, and have now received a message stating that I have spent over 108 Euro on internet charges. I have been at home the entire time, so I'm not roaming. Can anyone shed some light on this?

Re: Billed for internet after upgrading device

Legend
Soinds like a billing issue, send a pm to one of the mods with your account details and they will look into it

Re: Billed for internet after upgrading device

@Pogo it's a glitch. Happened to me when I changed my sim card when I upgraded. It'll be gone by the time your bill is due but to be safe @billbond4 advise is pretty sound.
I am not a Three employee. I'm just a little helper Smiley Happy

Re: Billed for internet after upgrading device

Scout
Thanks guys, thought it might be that, but when you see an extra like that appearing you get a bit concerned 😯
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